FAQ

Our amazing Colours of Cotton T-shirts.

LADIES
For the girls out there, we are using S1LBT Colours of Cotton, Boat Neck Tee. It is soft, slim fitted with stretch, and has a wonderful satin binding on the neckline, which is not equaled by any other t-shirt. Made from cotton, rib knit and approximately 190grm. It comes in 2 colours: white and avocado.

GUYS
For guys we are using T07 QuOZ, Men's Edge Tee. 
It has a more fitted style which looks cool and it's not as baggy as most other t-shirts out there. With its rolled raw edges, this surf and street style tee is unsurpassed in urban wear.  Made from cotton jersey, it is soft and sleek, with rolled edges on neckline, sleeves and hem and approximately 180grm. It comes in 2 colours: white and taupe.

WASH INSTRUCTIONS
When you wash the t-shirts in hot water and spin dry them they may shrink, so please follow the care instructions on the label. Keenkee Tee recommends you cold wash them inside out & don’t spin dry them. Also, don't dry them in direct sun-light.  You know what happens when you leave anything under the sun - colours fade. Sensibility is always best.

DIRECT TO GARMENT PRINTING
We have decided to use Direct to Garment Printing (DTG), which is a process of printing on textiles and garments using specialized or modified inkjet technology.

DTG printing can be very durable if properly cared for. Normally, washing instructions state "Wash inside-out in cold water." Even without proper care, printed designs can remain discernible after many washes. Direct to garment printing can be as durable as screen printing.

Eco-Friendly
Direct to garment printing has become popular because it is almost 100% eco-friendly. While screen printing and other methods often use synthetic plastisol-based inks, DTG printers use environmentally-friendly, water-based inks, with the exception of certain mild solvent based and discharge inks used on a small percentage of printers.

BUYING OUR T-SHIRTS
Buying our shirts is really easy, and safe.

All you have to do is:

Before you order remember to look at the size chart.

1. Select the shirt you want, then choose either male or female.
2. Click through and choose the colour and size options through our easy drop-down menus.

What if you don't want to use Paypal?
You can still order from us and will accept a Bank Cheque, personal cheque and also Money Order.  With cheques, we will have to wait until it clears, then proceed with the order.  With orders like these, send us an email and let us know what you want (what t-shirt - male or female, size, colour and of course, address and name details. Send emails by clicking on the "Contact" button in the menu bar.

WHAT HAPPENS NEXT
Once payment has been made, your t-shirt is ordered, and we will get it organised to get printed.  This will take approximately a week.  After that, your t-shirt will get sent to you.

SHIPPING TIME AND COSTS
Delivery is free, but the delivery time depends on your location in Australia and if you're an overseas customer, to your country location. So it does depend on where you live. We, like everybody else, rely on Australia Post for delivery. If you want Express Post, it will cost more, but we don't see the point in that, unless it's super urgent. If you choose not to use Paypal, and you send us a cheque / money order, we will first have to send you an invoice and then you can confirm if you want to go ahead with the order.

YOUR OPINIONS & REQUESTS
Your opinions are important to us especially if you have something positive to say. You can also contact us if you think you have a t-shirt design you might like to have printed.  Just send us the artwork - we work with Adobe Illustrator and also Photoshop. Or, if you want something designed, we will do our best to design something for you as well.  If we can't we will let you know of course.

So email us with your requests.

RETURNING T-SHIRTS
We don't accept returns, especially if you've ordered the wrong size, that's why it's most important to check out sizes before ordering.  If it doesn't fit, we advise that you give it to someone else as a gift and then order another one for yourself.

TERMS AND CONDITIONS
At Keenkee Tee, we’ve tried very hard to ensure that all product information has the highest standard of quality.